📄 Cancellation and Refund Policy – Bueza
Effective Date: 18/03/2025
1. Order Cancellation
- Orders can be cancelled within 2 hours of placing, provided they haven’t been shipped.
- To cancel, contact info@bueza.in with your order ID.
2. Refunds
- Refunds are processed within 5-7 working days to the original payment method.
- In case of issues with product/service quality, refund eligibility is determined case-by-case.
3. Non-Refundable Situations
- Pet services already delivered (e.g., vet consultation, grooming)
- Perishable or customized items
- Cancellation after shipment